POLICIES & PROCEDURES
We hate it when a hotel's policies & procedures are
arbitrary or confusing. So, here are ours, in black and white:
72 hours EXCEPT for holidays. (See below)
GROUP CANCELLATION POLICY
7 days (A group is 3 or more rooms.)
HOLIDAY CANCELLATION POLICY
MONTHLY RENTAL CANCELLATION POLICY (Winter Texans)
30 days to cancel or shorten.
Valid credit card required to hold the room. Credit card will be
preauthorized for the full amount of the stay. If there is insufficient
available credit to preauthorize the stay, we cannot guarantee a reservation for
Unlike the chain motels, we will NOT over-book. Ever
DEBIT CARD POLICY
We WILL accept your debit card to hold the room. HOWEVER, understand
that a debit card is NOT the same as a credit card. When we pre-authorize
your stay on your debit card, your bank will freeze that amount in your bank
account. We do NOT have it, but you don't have access to it, either. You
will NOT have access to that money for a period of 7 to 10 days after you make
the reservation, and only your bank can release those funds if you cancel -- not
Reservations are "rain or shine." HOWEVER, if an official evacuation
order for the island is issued, certificates of equal value will be issued. You
will still pay for your stay, but you may redeem the certificates for a future
Smoking is permitted in designated areas only. All rooms are
non-smoking! Fine for smoking in a non-smoking room: $200. There
is a smoking area at poolside.
Pets are welcome in pet-friendly rooms with prior approval. Fine for having
a pet in a no-pet room: $200 Pet fee in a pet-friendly room: $25/night, or
$100/month for monthly stays in the off-season.
Must be 14 or accompanied by an adult to swim
HOT TUB POLICY
Must be 14 or accompanied by an adult to swim:
No parties are allowed without management approval. We are a quiet
establishment. If we can hear you outside of your room, that is a "party". We
will nicely ask you to be quiet once. The second time, you will be removed, no
refunds. We value our guest's right to a quiet stay above all else.
BARBECUE AREA POLICY
Our propane grill is for guest use only. You must be an adult to use this
grill, and we expect you to clean the grill area when done.